Terms of Use and privacy

1. Permission to reproduce, copyright, signatures

The content of these sites is produced by Tourisme Bas-Saint-Laurent to provide Internet users with direct access to tourism information for the region, as well as news and information relevant to the tourism industry. They also present the various services offered by the organization.

Tourisme Bas-Saint-Laurent holds the copyright to the documents, photos, texts and graphic elements posted on its various sites. However, some documents and graphic elements may be subject to copyrights held by other organizations. In such cases, some restrictions on the reproduction of materials or graphical elements may apply, and it may be necessary to seek permission from the rights holder prior to reproducing the material.

The written documents available on the site may be used, downloaded, printed and reproduced in whole or in part:

1. if they are used or reproduced exactly, without modification;
2. if the source is mentioned (Tourisme Bas-Saint-Laurent);
3. they are used solely for regional information or promotion, and for non-commercial purposes;
4. this copyright notice and disclaimers posted on the site appear on all copies.

Photos and graphics

1. The reproduction and redistribution of any graphic elements and photos is prohibited, except with written permission from Tourisme Bas-Saint-Laurent ;
2. The graphic signature Bas-Saint-Laurent… prendre le temps can be used and distributed by Tourisme Bas-Saint-Laurent members to promote the region. Users must refer to the graphic chart and obtain the appropriate digital versions from the Tourisme Bas-Saint-Laurent marketing team.
3. The Tourisme Bas-Saint-Laurent corporate logo is used in the case of collaborations and financial partnerships. Its use is subject to prior approval by [email protected]. Users must refer to the graphic charter and obtain the appropriate versions from the Tourisme Bas-Saint-Laurent team.

Prohibited or illegal use

You warrant to Tourisme Bas-Saint-Laurent that you will not use the Site for any purpose that is unlawful or prohibited by the terms of this Legal Notice. You further agree that you will not use this Site in any manner whatsoever which may cause this Site to become disabled, damaged, overloaded, or impaired or interfere other visitor’s use and enjoyment of this Site. You acknowledge and agree that you are prohibited from obtaining or attempting to obtain any materials or information from this Site through any means not intentionally made available or provided for through this Site by Tourisme Bas-Saint-Laurent.

Documentation provided for information purposes only. Disclaimer

Tourisme Bas-Saint-Laurent makes every effort to ensure that every document on its web site is current and that our interactive tools are functional. However, it is your responsibility to ensure that the document version(s) you are using is (are) current and from the site on the date of your downloading of or use of the material(s), and is (are) not a cached or a copied page from your isp’s server, your own computer, or any other third party site. Tourisme Bas-Saint-Laurent assumes no responsibility for any inaccuracies or mistakes that can occur in our interactive applications (such as automatic e-mailing of requests). Tourisme Bas-Saint-Laurent will not, under any circumstances, be liable to you or any other person for any loss or damage arising from, connected with, or relating to the use of our interactive tools.

External hyperlinks

Some of the information on this site has been provided by external sources. Tourisme Bas-Saint-Laurent is not responsible for the accuracy, reliability or currency of the information provided by such sources, and those organizations are solely responsible for the operation and information (including the right to display such information) found on their respective websites. Comments and inquiries regarding these other websites should be directed to the organization responsible for the site.

Compensation

In connection with your use of the Site, you agree to indemnify, defend and hold Tourisme Bas-Saint-laurent, its officers, agents and employees harmless from any liability, loss, claim or demand, including reasonable attorneys’ fees.

2. Report to Tourisme Bas-Saint-Laurent

If you feel that any content is inappropriate, violates the Terms of Use, infringes your copyright or violates your privacy, please report it to [email protected]. Tourisme Bas-Saint-Laurent reserves the right to remove any content that has been reported.

3. Final dispositions

Tourisme Bas-Saint-Laurent is responsible for hosting the www.bassaintlaurent.ca and www.atrbsl.ca websites and their content. The latter may interrupt, temporarily or permanently, the operation, in whole or in part, of these sites. Tourisme Bas-Saint-Laurent cannot be held responsible for any damages you may suffer as a result of using these sites or their unavailability. The above-mentioned Internet sites and their use are governed by Quebec law. The courts of Quebec shall have exclusive jurisdiction over any dispute arising therefrom.

Privacy policy

Tourisme Bas-Saint-Laurent is concerned about protecting your privacy and the personal and confidential information that may be posted on www.bassaintlaurent.ca , www.atrbsl.ca and www.alabsl.ca . These sites constitute a public space available and accessible to all on the Internet. Any Internet user can therefore access them freely and consult their content. Consequently, Tourisme Bas-Saint-Laurent recommends that you exercise caution when disseminating information that appears, in particular, on the individual member file posted publicly on the www.bassaintaurent.ca website.

1. Personal and confidential information collected

Personal and confidential information is requested when you become a member of Tourisme Bas-Saint-Laurent, register for an event, enter a contest, subscribe to a newsletter, request information or order a brochure. This information is used to respond to your request, send out newsletters and keep statistics on visitor numbers.

The personal and confidential information you agree to provide is protected in accordance with the Act respecting access to documents held by public bodies and the protection of personal information in Quebec (Bill 25), to protect the privacy of its citizens, and any other applicable law.

If you provide other information when communicating with Tourisme Bas-Saint-Laurent by e-mail, such as reporting a copyright infringement or an invasion of privacy, it will only be used to respond to your request. Where applicable, the personal and confidential information you agree to provide is protected in accordance with the Act respecting access to documents held by public bodies and the protection of personal information and any other applicable legislation.

2. Security

Tourisme Bas-Saint-Laurent uses security measures, including recognized encryption methods, to guarantee the confidentiality of your e-mail address at all times, as well as other information collected when you subscribe to a newsletter, enter a contest, request information, order a brochure or post a comment on the blog.

3. Other information collected automatically

As soon as you access one of our sites, an exchange of information takes place automatically between the computer you are using, the site server and the Google Analytics servers, a third party responsible for producing site traffic statistics. This exchange of information is necessary for the proper operation of the site.

• the domain name of your Internet service provider and your IP address;
• the type of browser and operating system used to access the site;
• the date and time of your access to the site;
• the pages of the site you visit;
• the address of the site of origin.

The information is kept for statistical purposes, in particular to count the number of visitors, the most frequently visited pages and the technology used by Internet users. It is also stored in data logs for site security purposes and to produce visitor statistics. The information contained in the site’s data logs may be communicated to third parties in the event of security checks or law enforcement investigations. It is not used for any other purpose.

Websites use two types of cookies: temporary and persistent.

The temporary cookie is required for technological and security reasons inherent in Internet browsing. This file is stored in your computer’s RAM and is automatically deleted when you leave the site. The temporary cookie does not contain any personally identifiable information.

The persistent cookie is stored on your hard drive. It contains data enabling your computer to be identified. This data can only be read by the site and by Google Analytics, for the production of site traffic statistics. If you wish, you can eliminate persistent cookies yourself using your browser’s options. Please note, however, that some cookies will be re-created on subsequent visits to the site.

The Tourisme Bas-Saint-Laurent sites use Google’s retargeting service (or Remarketing) which allows Google, through the use of cookies, to identify visitors who have been to these sites and to reach them with online advertising related to your past browsing, without ever disclosing your personal information. To learn more about this feature, visit this page: adwords.google.com. If you prefer not to be retargeted, please visit the Google Ad Preferences Manager page.

4. Questions and comments

If you detect an error in any of the information we hold, you may make a request to correct it by contacting us directly at [email protected]. If you have any questions or comments regarding this policy, or if you would like to request access to or use of your personal information, please contact Tourisme Bas-Saint-Laurent.

Tourisme Bas-Saint-Laurent’s General Management is responsible for the protection of personal information and has delegated this mandate to Mélissa Caron, Administrative Agent.

The business coordinates are as follows:

Mélissa Caron, agente administrative
480, rue Lafontaine,
Rivière-du-Loup, (Québec) G5R 3C4
[email protected]